Terms and Conditions of Business

1. This website is provided by Free From Debt and in using this website you agree to the following:

a.     Free From Debt aim to provide accurate and updated information, but cannot guarantee that the information provided does not contain inaccuracies.

b.    Free From Debt or and its employees take no liability for any decisions made as a result of using information on this website.  You use the information entirely at your own risk.

c.   We make every effort to deal with the issue of viruses etc., but we cannot guarantee that any files downloaded from this site will be free from infection.  Therefore as a user of this site you take full responsibility for protection of your own site.

d.   This website may contain links to other websites.  this does not mean that Free From Debt approves of or endorses any other third party website or the contents of that website

2.    Refunds Policy for our Bankruptcy Service: On payment of service and receipt of forms by the client 50% of fee paid will become non refundable.  Any refunds beyond this point would be dependent on work completed and at the discretion of Free From Debt Ltd.  It would be assumed that Free From Debt Ltd is entitled to be paid on a reasonable basis for work carried out, including any fees and expenses already incurred in connection with the work.  No refunds will be payable after 28 days from the date of payment for our service.

3.    At Free From Debt Ltd we do our best to provide a professional and efficient service, however we recognise that it is the nature of insolvency proceedings for disputes to arise from time to time.  If you should have cause to complain about our service, you should, in the first instances, put details of your complaint in writing to our complaints officer Julie Taylor.  This will formally invoke our complaints procedure and we will endeavour to deal with your complaint under the supervision of a director of Free From Debt Ltd unconnected with the appointment.

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